Colocation halls, edge sites and enterprise server rooms, where maintenance is sequenced around change windows and access is escorted throughout.
Stations, depots and trackside facilities, with work planned around passenger service and delivered in engineering hours where required.
Offices and multi-building sites taking engineering and site services together under one contract and one reporting pack.
We visit, look at the plant and the standard being achieved today, and agree what is actually in scope.
Tasks, frequencies, staffing and access arrangements set out in writing, with the price attached to them.
Screening, inductions, schedules and helpdesk set up against an agreed start date.
Performance discussed on a set cycle, with completed work, misses and open risks on the same page.
